Please respond to the following Discussion (2) BUS 430 Week 4 Operations Management

Business Finance

Discussion (2) BUS 430 Week 4 Operations Management

Service Positioning versus Product Process Please respond to the following:

  • Compare and contrast the service positioning matrix and the product process matrix in terms of their differences and similarities.
  • Provide at least one example currently used in business for each of the matrixes and evaluate their benefits and limitations within the industry you chose.
  • Evaluate how each matrix is unique in the way it addresses the needs of the customer.
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