Module 5 DB
Identify an organization you are familiar with. Answer the following questions:
- How many IT systems are used? Just guess and also name at least two specifically.
- What organizational element is the technical lead for each one and who is the process or user representative for each one?
- Using one of the IT theories in the case, describe whether the IT system “works” (i.e., is useful, successful, etc.).
Module 5 – Background
IT Systems Theories – Draft DBA Project
Search Terms: IT Theories, Technology Acceptance Model, Task-Technology Fit, IT Success Model, Unified Theory of Acceptance and Use of Technology, Business and IT Strategy Alignment, Enterprise Resource Planning Systems
There are no required readings for the case. The student will use parts of prior cases and SLPs and associated references for the Case Assignment.
Note: Unlike prior modules, we not going to highlight the important sections for the first five Ph.D.-level empirical research studies used in the SLP. Please read the Introductions, Background, and Theoretical Sections, and the results/findings. Do not worry about understanding the sections that are statistical in nature. However, if you are interested, contact the instructor and he will explain them.
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology, MIS Quarterly, September, 319:340
Taylor, S. and Todd, P. A. (1995) Understanding information technology usage: a test of competing models, Information Systems Research, 6(2), 144:175
Delone, W. H. and McLean, E.R. (1992). Information systems success -the quest for the dependent variable, Information Systems Research, 3(1), 60:95
Goodhue,D. L. and Thompson, R. L. (1995). Task-Technology Fit and Individual Performance, MIS Quarterly, June, 213:236
Venkatesh, V., Morris, M. G, and Davis, F. D. (2003). User Acceptance of Information Technology: Toward a Unified View, MIS Quarterly, 27(3), 425-478
We recommend you search articles related to the following:
IT Service (Delivery) Quality
Business and IT Strategy Alignment