Capsim – Module 5: Balanced Scorecard

Business Finance

Consider the four key perspectives of a balanced scorecard applied to your Capsim competition: (1) the learning and growth perspective, (2) the business process perspective, (3) the customer perspective, and (4) the financial perspective. Then respond to the following:

  • Provide an overview of an organization you are familiar with or one that you researched. Include in your overview statistics that describe the organization, such as its product/service, size, and number of employees.
  • Discuss whether the four key perspectives are relevant to that organization.
  • How can you utilize the four key perspectives to analyze and improve your Capsim simulation rounds?
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